At the moment, we mainly send shipments in Norway using trusted logistic partners such as Bring, HelthHjem, and DHL.

We can ship worldwide using DHL express. Expected arrival is within 2-4 days in most countries worldwide.

For inquiries about international shipping, contact us at post@cslstore.no or use our chat box button.

It depends on where you are and if the product is on stock. We are currently working on displaying the quantity of our inventory. It means, on stock products will be process within 24 hours and would take 2-5 business days to arrive at the destination.

Bring (Norway): shipping is automatically calculated at check out. Expected arrival is within 2-5 days in most part of Norway.

HeltHjem (Norway): Customer that chose HelthHjem as the delivery method their orders will be process within the day. The fastest arrival is the day after (1 day) if the order is placed before 12 PM. Otherwise, orders placed after 12 PM packages will be received within 2-5 days.

Please take note that there are some delays cause by the logistics partner as well as circumtances that are beyond thier controll. We sincerely apologize if this happens and we suggest you call us to get an update of your shipment. We will gladly help and provide the information you need.

The fastest way to get your order and FREE from paying any shipping fee is through our local pick-up point at Bogstadveien Shopping Street.

Yes!You can collect your orders for FREE. Our local pick-up point is in the heart of Bogstadveien shopping street.

Pick-up address: Bogstadveien 37, 0366 Oslo, Norway

At the moment, we accept Visa, Mastercard, American Express, and Apple Pay. We have recently integrated Vipps Hurtigkasse, so feel free to use Vipps for easy and fast check-out.

We also offer flexible payment terms using Klarna (buy now, pay later). Our payment methods are quick, flexible, easy & secure.

Yes we have. We have the following services offered by Klarna

✓ Order now and pay later (Få først. Betal senere)

✓ Installment payment. (Klarna, Del opp)

✓ Direct payment (Direktebetaling)

Please get in touch if you have questions or concerns about your specific item. There are certain types of items that cannot be return or change. You can always contact us for any return/exchange question at post@cslstore.no.

The consumer basically has the right to withdraw from theri purchase within14 days in accordance to Angrerettloven. Here in CSL, you have the right to withdraw ( return or exchange) up until 30 days, simply because we want to give you the best customers service as possible. 

CSL offers 30 days open purchase. If you are not 100% happy with your purchase, you can return the product and get a full refund. You can return a product for up to 30 days from the date you purchased it.

In order to be eligible for a full return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted you can send it back to us in 2 ways; deliver it to us personally so you dont have to pay for the shipping fee or send via posten and pay the shipping fee associated with your return. 

There are 2 ways to send your return:

1. FREE return:  the customer delivers back the item personally to us at Bogstadveien 37, 0366 Oslo Norway.

2. PAID return: The customer delivers the product to posten and will be responsible in paying for the shipping fee associated with the return.

Under extra ordinary circumtances such us wrong item delivered, CSL willl be responsible in paying the shipping fee. To start a return, you can contact us at post@cslstore.no. If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted,.

We will notify you once we've received and inspected your return and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Yes , you can.

In the same way as our return policy, you can exchange your order within 30 days from the day you purchased it. The fastest way to ensure you get what you want is to exchange the item you have and deliver it to us  personally. Once the exchange is accepted, you will be eligible for an exchange.

There are 2 ways to send your exchange:

FREE exchange :  the customer exchange back the item and deliver it personally to us at Bogstadveien 37, 0366 Oslo.

PAID exchange: The customer delivers the product to posten and will be responsible in paying for the shipping fee associated with the exchange

 You can always contact us for any exchange question at post@cslstore.no..

Most of our discount codes have a minimum purchased of 350 kr. If the code is not working most likely it is below the minimum purchase required.

For more questions about Shipping visit our Shipping/Returns Policy link. You can contact us through our contact page or chat with us. We will be happy to assist you.