We make sure that the shipped items are in excellent condition, well packed, and bubble wrap. We don't accept return items associated with damages in the shipping process.
CSL offers 30 days open purchase. If you are not 100% happy with your purchase, you can return the product and get a full refund or exchange it for another one. You can return a product for up to 30 days from the date you purchased it.
In order to be eligible for a full return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
When sending back your return there are 2 ways to do this:
1. FREE returns: the customer delivers back the item personally to us at Bogstadveien 37, 0366 Oslo Norway.
2. PAID return: The customer will pay for the shipping fee associated with the return.
Under extra ordinary circumtances such us wrong item delivered, CSL willl be responsible in paying the shipping fee.
To start a return, you can contact us at post@cslstore.no. If your return is accepted, we will send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at post@cslstore.no.
